.digital-agent{--digital-agent-desktop-size:82px;--digital-agent-mobile-size:66px;--digital-agent-offset-right:20px;--digital-agent-offset-bottom:24px;--digital-agent-accent:#2563eb;--digital-agent-accent-strong:#1d4ed8;--digital-agent-header-tint:#2563eb14;--digital-agent-surface-tint:#2563eb0f;--digital-agent-link:#1d4ed8;right:var(--digital-agent-offset-right);bottom:var(--digital-agent-offset-bottom);z-index:1200;flex-direction:column;align-items:flex-end;display:flex;position:fixed}.digital-agent.theme-ocean{--digital-agent-accent:#0891b2;--digital-agent-accent-strong:#0f766e;--digital-agent-header-tint:#0891b21f;--digital-agent-surface-tint:#0891b214;--digital-agent-link:#0f766e}.digital-agent.theme-emerald{--digital-agent-accent:#059669;--digital-agent-accent-strong:#047857;--digital-agent-header-tint:#0596691f;--digital-agent-surface-tint:#05966914;--digital-agent-link:#047857}.digital-agent.pos-desktop-right-center,.digital-agent.pos-desktop-right-center .digital-agent__panel{top:50%;bottom:auto;transform:translateY(-50%)}.digital-agent.is-open .digital-agent__avatar{opacity:0;pointer-events:none}.digital-agent__avatar{width:var(--digital-agent-desktop-size);height:calc(var(--digital-agent-desktop-size)*1.634);cursor:pointer;background:0 0;border:none;padding:0;animation:3s ease-in-out infinite digital-agent-float,.22s ease-out digital-agent-fade-in}.digital-agent__avatar img{object-fit:contain;filter:drop-shadow(0 8px 16px #0000002e);width:100%;height:100%}.digital-agent__avatar.is-open{animation-play-state:paused}.digital-agent__panel{right:calc(var(--digital-agent-desktop-size) + 10px);background:var(--current-bg,#fff);border:1px solid var(--current-border,#e5e7eb);border-radius:16px;flex-direction:column;width:360px;max-height:78vh;animation:.18s ease-out digital-agent-pop;display:flex;position:absolute;bottom:8px;overflow:hidden;box-shadow:0 14px 40px #0000002e}.digital-agent__header{border-bottom:1px solid var(--current-border,#e5e7eb);background:linear-gradient(180deg,var(--digital-agent-header-tint),#ffffff05);justify-content:space-between;align-items:center;padding:12px;display:flex}.digital-agent__header-left{align-items:center;gap:10px;min-width:0;display:flex}.digital-agent__mini-avatar{background:#2563eb14;border:1px solid #94a3b88c;border-radius:999px;flex:none;width:44px;height:44px;overflow:hidden;box-shadow:0 10px 24px #0f172a1a,inset 0 0 0 3px #ffffffd9}.digital-agent__mini-avatar img{object-fit:cover;object-position:50% 12%;width:100%;height:100%;transform:scale(1.18)}.digital-agent__header-meta{min-width:0}.digital-agent__title{color:var(--current-text-primary,#111827);white-space:nowrap;text-overflow:ellipsis;font-size:15px;font-weight:700;overflow:hidden}.digital-agent__subtitle{color:var(--current-text-secondary,#0f172a8c);margin-top:4px;font-size:12px;line-height:1}.digital-agent__presence{background:#ffffffb3;border:1px solid #94a3b873;border-radius:999px;align-items:center;gap:8px;margin-top:6px;padding:3px 10px;display:inline-flex}.digital-agent__presenceDot{background:#16a34ae6;border-radius:999px;width:8px;height:8px;box-shadow:0 0 0 4px #16a34a1f}.digital-agent__presenceDot.is-offline{background:#d97706f2;box-shadow:0 0 0 4px #d977061f}.digital-agent__presenceText{color:#0f172a9e;font-size:12px;font-weight:600;line-height:1}.digital-agent__close{cursor:pointer;color:var(--current-text-secondary,#6b7280);background:0 0;border:none;border-radius:10px;width:34px;height:34px;font-size:22px;line-height:1}.digital-agent__close:hover{background:#0f172a0f}.digital-agent__close:focus-visible{outline:none;box-shadow:0 0 0 4px #2563eb2e}.digital-agent__messages{overscroll-behavior:contain;background:radial-gradient(1200px 600px at 100% 0%,var(--digital-agent-surface-tint),transparent 55%),var(--current-surface,#f9fafb);min-height:260px;max-height:52vh;padding:14px;overflow-y:auto}.digital-agent__welcome,.digital-agent__tip{color:var(--current-text-secondary,#6b7280);text-align:center;padding:16px 8px;font-size:13px}.digital-agent__message{align-items:flex-end;gap:10px;margin-bottom:12px;display:flex}.digital-agent__message.from-user{justify-content:flex-end}.digital-agent__message.from-service{justify-content:flex-start}.digital-agent__msg-avatar{background:#ffffffd9;border:1px solid #94a3b88c;border-radius:999px;flex:none;width:28px;height:28px;overflow:hidden;box-shadow:0 8px 18px #0f172a0f}.digital-agent__msg-avatar img{object-fit:cover;object-position:50% 10%;width:100%;height:100%;transform:scale(1.18)}.digital-agent__msg-avatar.from-user{background:linear-gradient(135deg,#2563eb33,#1d4ed814);border-color:#2563eb47;place-items:center;display:grid}.digital-agent__msg-avatar.from-user span{color:var(--digital-agent-accent-strong);font-size:12px;font-weight:700}.digital-agent__bubble{word-break:break-word;border-radius:14px;max-width:78%;padding:10px 12px;font-size:13px;line-height:1.55;display:inline-block;box-shadow:0 8px 18px #0f172a0f}.digital-agent__message.from-user .digital-agent__bubble{background:linear-gradient(135deg,var(--digital-agent-accent),var(--digital-agent-accent-strong));color:#fff;border-bottom-right-radius:6px}.digital-agent__message.from-service .digital-agent__bubble{color:var(--current-text-primary,#111827);background:#ffffffeb;border:1px solid #94a3b859;border-bottom-left-radius:6px}.digital-agent__markdown{text-align:left}.digital-agent__markdown p{margin:0 0 .5em}.digital-agent__markdown p:last-child{margin-bottom:0}.digital-agent__markdown ul,.digital-agent__markdown ol{margin:.35em 0 .5em 1.2em;padding:0}.digital-agent__markdown li{margin:.2em 0}.digital-agent__markdown strong{font-weight:700}.digital-agent__markdown em{font-style:italic}.digital-agent__markdown a{color:var(--digital-agent-link);word-break:break-all;text-decoration:underline}.digital-agent__markdown code{background:#f3f4f6;border-radius:4px;padding:1px 4px;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,Liberation Mono,Courier New,monospace;font-size:12px}.digital-agent__time{color:#9ca3af;flex:none;margin-top:4px;padding:0 2px;font-size:11px}.digital-agent__message.from-user .digital-agent__time{order:2;margin-right:2px}.digital-agent__message.from-service .digital-agent__time{order:2;margin-left:2px}.digital-agent__typing{align-items:center;gap:6px;padding:8px 2px;display:inline-flex}.digital-agent__typingDot{background:#0f172a59;border-radius:999px;width:6px;height:6px;animation:1.05s ease-in-out infinite digital-agent-typing}.digital-agent__typingDot:first-child{animation-delay:0s}.digital-agent__typingDot:nth-child(2){animation-delay:.14s}.digital-agent__typingDot:nth-child(3){animation-delay:.28s}@keyframes digital-agent-typing{0%,80%,to{opacity:.55;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}.digital-agent__guide-wrap{margin-top:8px}.digital-agent__guide-text{color:var(--current-text-secondary,#6b7280);margin-bottom:6px;font-size:12px;line-height:1.5}.digital-agent__guide-link{background:var(--digital-agent-accent-strong);color:#fff;border-radius:8px;padding:6px 10px;font-size:12px;text-decoration:none;display:inline-block}.digital-agent__guide-qr{object-fit:cover;background:#fff;border:1px solid #d1d5db;border-radius:8px;width:180px;height:180px}.digital-agent__footer{border-top:1px solid var(--current-border,#e5e7eb);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffbf;gap:8px;padding:10px;display:flex}.digital-agent__footer textarea{color:var(--current-text-primary,#0f172a);resize:none;background:#ffffffeb;border:1px solid #94a3b873;border-radius:12px;outline:none;flex:1;min-height:40px;max-height:120px;padding:10px 12px;font-size:13px;line-height:1.4}.digital-agent__footer textarea:focus{border-color:#2563eb8c;box-shadow:0 0 0 4px #2563eb1f}.digital-agent__footer button{background:linear-gradient(135deg,var(--digital-agent-accent),var(--digital-agent-accent-strong));color:#fff;cursor:pointer;border:none;border-radius:12px;min-width:76px;padding:0 14px;font-size:13px}.digital-agent__footer button:hover:not(:disabled){filter:brightness(1.03)}.digital-agent__footer button:active:not(:disabled){transform:translateY(1px)}.digital-agent__footer button:focus-visible{outline:none;box-shadow:0 0 0 4px #2563eb2e}.digital-agent__footer button:disabled{opacity:.6;cursor:not-allowed}.digital-agent__error{color:#b91c1c;background:#fff7f7;border-top:1px solid #f3d5d5;flex-wrap:wrap;align-items:center;gap:8px;padding:8px 10px;font-size:12px;display:flex}.digital-agent__error button,.digital-agent__error a{color:var(--digital-agent-link);cursor:pointer;background:0 0;border:none;padding:0;text-decoration:underline}.digital-agent__error-toast{right:20px;bottom:calc(var(--digital-agent-offset-bottom,24px) + var(--digital-agent-desktop-size,82px)*1.634 + 12px);z-index:1201;color:#b91c1c;background:#fff7f7;border:1px solid #f3d5d5;border-radius:10px;max-width:320px;padding:10px 12px;font-size:12px;line-height:1.45;position:fixed;box-shadow:0 8px 24px #0000001f}.digital-agent__error-toast a{color:var(--digital-agent-link);margin-top:6px;text-decoration:underline;display:inline-block}@keyframes digital-agent-float{0%,to{transform:translateY(0)}50%{transform:translateY(-8px)}}@keyframes digital-agent-fade-in{0%{opacity:0}to{opacity:1}}@keyframes digital-agent-pop{0%{opacity:0;transform:translateY(8px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}@media (prefers-reduced-motion:reduce){.digital-agent__avatar,.digital-agent__panel,.digital-agent__typingDot{animation:none}}@media (max-width:768px){.digital-agent{right:12px;bottom:calc(var(--digital-agent-offset-bottom) + 56px);top:auto;transform:none}.digital-agent__avatar{width:var(--digital-agent-mobile-size);height:calc(var(--digital-agent-mobile-size)*1.634)}.digital-agent__panel{width:min(94vw,360px);max-height:72vh;animation:.18s ease-out digital-agent-pop-mobile;bottom:128px;right:0}.digital-agent__error-toast{top:auto;right:12px;bottom:calc(var(--digital-agent-offset-bottom,24px) + 56px + var(--digital-agent-mobile-size,66px)*1.634 + 12px);max-width:min(94vw,360px)}.digital-agent.pos-mobile-bottom-left{align-items:flex-start;left:12px;right:auto}.digital-agent.pos-mobile-bottom-left .digital-agent__panel{left:0;right:auto}}@keyframes digital-agent-pop-mobile{0%{opacity:0;transform:translateY(8px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}